NoordaCOM – Media & Information Technology Blog

Updates, tips and info from the NoordaCOM Media & Information Technology Team

Pronto account issues

We are investigating an issue that has resulted in a duplication of accounts in the Pronto system. This appears to be symptom of duplicate student login entries created in the Learning Management System (Canvas) by the new Student Information System (Sonis/Jenzabar). The technical team is working with Pronto and the technical teams from the LMS and SIS providers to reach a resolution.

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